As an ESL teacher, you face numerous challenges beyond just teaching the language itself. Managing classes with varying proficiency levels, dealing with quiet students, navigating interpersonal relationships—these are issues many instructors encounter daily. This article compiles the most frequently asked questions from practicing teachers along with practical solutions. Whether you’re just starting your teaching career or are already in the classroom, we hope you’ll find valuable insights to enhance your class management skills.
1. Managing Mixed Proficiency Levels

In any group lesson, proficiency differences among students are inevitable. No matter how meticulously you divide classes into levels, complete uniformity is impossible.
ESL proficiency is determined by a combination of skills: vocabulary, grammar, listening comprehension, pronunciation, and spontaneous response ability. Even students placed in the same level will have different strengths and weaknesses. For example:
- Student A: Strong vocabulary and quick responses, but weak grammar and listening
- Student B: Excellent grammar and listening, but limited vocabulary and slow to respond
In such cases, although A and B are at the same overall level, they might perceive each other as “unable to speak properly” or “speaking incorrect English.”
Key Points for Teachers
- Accept that level differences will always exist in group lessons
- Work to identify individual students’ weak points
- Structure lessons to minimize weaknesses and leverage strengths
Remember that these differences are natural, and students chose group lessons knowing this format. Rather than pursuing perfection, focus on creating an environment where each student can improve at their own pace.
2. Encouraging Quiet Students to Speak

When students don’t participate verbally, it can undermine the effectiveness of an ESL class. Start by identifying why they remain silent. Common reasons include:
Reasons for Silence and Potential Solutions
- Weak listening skills/limited vocabulary
- Improve classroom English usage
- Create more structured and accessible lesson plans
- Perfectionism
- Discuss the learning process before and after class
- Emphasize the importance of speaking without fear of mistakes
- Self-consciousness
- Avoid overreacting to errors
- Provide consistent positive reinforcement
- Naturally reserved personality
- Reconsider teacher assumptions
- Understand that people express themselves differently
Interestingly, some students may be perfectly satisfied with their level of participation despite speaking very little. As long as they attend regularly without absences, respect their personal engagement style while continuing to offer friendly encouragement.
3. Handling Interpersonal Dynamics

Group lessons bring together diverse individuals—from high school students to retirees—with varying backgrounds, goals, and motivations. Inevitably, not all students will get along.
Addressing Relationship Issues
- For students who openly show dissatisfaction, speak with them directly and consider suggesting a schedule change
- If you notice concerning dynamics, create opportunities for private conversations after class
- Most students will share their genuine concerns when approached by the teacher
Occasionally, you may encounter situations where a student becomes overly attached to another. In such cases, consult with school management. As a public learning environment, it’s important to address behaviors that make others uncomfortable.
4. Managing Overly Talkative Students

Students who dominate conversation without regard for classmates can disrupt lesson balance, especially when they veer off-topic.
Effective Management Strategies
- In-class control techniques
- Establish a rule that students speak only when called upon
- If someone interrupts, gently but firmly redirect: “I’m currently asking Student B”
- For off-topic discussions, say: “Let’s discuss that after class” with a kind tone
- Post-class individual follow-up
- Explain the importance of equal speaking opportunities in group lessons
- Suggest private lessons for students who want more speaking time
Sometimes, excessive talking is a student’s way of signaling that the current level is too easy. If appropriate, consider recommending advancement to a higher level with new materials.
5. Dealing with Unprepared Students

When your lessons assume preparation, unprepared students can be particularly challenging. Explaining vocabulary meanings during class time is inefficient and wasteful.
Progressive Approach
- Adapt your questioning technique during class to allow the unprepared student to participate
- After class, clearly explain preparation methods
- If the problem persists, provide brief explanations in their native language before or after class
- Accept that some students will never prepare adequately
Teachers have different styles—some run more structured lessons requiring preparation, while others offer more relaxed sessions. Neither approach is inherently better; they’re simply different. Since it’s impossible to satisfy every student completely, maintain your teaching style while providing reasonable support.
6. Supporting Misplaced Students

Unlike general proficiency differences, some students may be entirely misplaced in their current level. This typically occurs for two reasons:
Causes and Solutions
- Initial placement errors
- ESL level placement often relies on oral interviews, which aren’t 100% accurate
- Well-rehearsed introductions or good pronunciation can sometimes mislead evaluators
- For obvious misplacements, consult colleagues or management about class changes
- Students who advanced from beginner levels
- These students may have exhausted their formal education knowledge base
- Discuss additional input-focused activities after class, like reading, grammar study, and writing
- Frame this as a natural part of the growth process, acknowledging their progress
For long-term students, open communication usually works well. Recognize their growth journey and help them see current challenges as steps toward further improvement.
7. Addressing Behavioral Issues

When faced with seemingly poor attitudes from students, first consider the possible underlying causes:
Possible Reasons and Responses
- Reluctant learners (possibly company-mandated attendance)
- Continue teaching as usual; no special intervention needed
- Pride protection (embarrassment about language ability)
- Similarly, maintain your regular approach while providing subtle support
- Specific dissatisfaction
- Initiate a private conversation after class
- If direct discussion seems difficult, consult school staff
Many teachers, being conscientious by nature, try to solve every problem themselves. While admirable, it’s important to recognize limitations. Group lessons and private lessons are different services with different price points for good reason. Work to deliver the best possible experience within your school’s system parameters.
Summary

The challenges ESL teachers face are normal and largely unavoidable aspects of group instruction. While perfect solutions don’t exist for issues like proficiency gaps, quiet students, or interpersonal dynamics, your approach and adaptability can significantly improve outcomes. The key is not treating all students identically, but tailoring your approach to individual characteristics and situations. Remember that as a professional rather than a volunteer, understanding service boundaries while delivering your best effort is crucial. As you develop your teaching style and grow alongside your students, your classes will become increasingly rewarding for everyone involved.
Share Your Experience!
What challenges have you encountered in your ESL classroom? Have you tried any of the strategies mentioned here? We’d love to hear about your results or any unique solutions you’ve developed in the comments section below. Feel free to ask about issues we haven’t covered in this article. Sharing experiences among teachers leads to better language education for all.






















